Out of the Blue's Social Distancing Measures

Social Distancing Measures in our Gift Shop Out of the Blue in Totnes

From Monday the 15th of June our Out of the Blue Gift Shop will be re-opening in Totnes.  Following Government Guidelines and to make it safe and comfortable for you to shop in our store we have put a number of measures in place.

  • To minimise the contact resulting from visiting our store we are only allowing 3 people in our shop at any one time, which will enable to help us keep the 2 metre distance rule within out store.  We ask that please try to shop alone where you can.  If you are howver with someone from your own household then the 2 of you will be classed as one person and can enter the shop together but we ask that you stay together.  If you are unsure if you can come in then please ask one of our staff.
  • If there are already 3 people in our shop then one of our staff will stand at our door with a face visor on to inform you of this fact and will let you know when you can enter safely.  We ask that you please be patient because we have to ensure that social distancing is kept in place inside our store.
  • If you have children with you then please keep them with you at all times.  You are responsible for supervising
    them at all times and should follow social distancing guidelines.
  • We have provided a Hand Sanitiser unit with hand sanitiser for your use as you enter the shop.  We ask that you please follow the instructions on the unit and sanitise before shopping in our store to reduce the risk of transmission by touching products while browsing giving you and other shoppers peace of mind.
  • We have put up a perspex screen covering the whole of the front of the till area so there is a see through barrier between you and our staff and there is also an extra bottle of hand sanitiser at the till area.
  • Staff will wear gloves at all time during shop opening hours 
  • We are of course still here to help!  While you are in the store we will remain behind the till area with the perspex screen as much as possible.  If you do require assistance we are happy to help and will put on a face shield as standard to assist you in the shop and there is also the option of us putting on a face mask as well if this is requested by yourselves.  Whatever gives you peace of mind we are happy to do.
  • We have put in place a one way system in our shop, which is clearly signposted as you enter and move around our store.  Please follow the arrows to ensure that the 2m distance can be kept from any other customers that may be in the store.
  • We have yellow tape on the floor in the store with each one put 2 metre apart to help you and ensure that you remain 2 metres from other customers.
  • We will be cleaning and disinfecting our till area and card machine unit after every customer.  In the case of our card machine, you can use any contactless payment that you have but if you do need to type in your pin number then please be assured that it will have been disinfected after the previous use.  Please use contactless payment where you can up to the value of £45.00.
  • If you would like a product cleaned and disinfected before you pick it up or buy it we are happy to do so where practical to do so.  For example if anything is covered in plastic then we can easily clean it for you. 

Online Orders

Please be assured that during this uncertain time that we at Out of the Blue take our responsabilities very seriously to protect you the customer as much as we can.

Please watch the video to the left to hear from the owner David on steps that are being taken by our colleagues.

Key steps shown in this video include:

  1.  When handling your purchase all staff will be wearing gloves and a face mask.
  2. Where practical your purchased item will be cleaned with a disinfectant wipe to ensure it is safe to handle.

If you have any questions or require more information then please do not hesitate to contact us on 01803 866009 (10pm-5pm Monday -Saturday) or email us on [email protected] and we will be happy to help.